Civil Law

Personal Injury Claims: A Comprehensive Guide for California Residents

Jeffrey B. Neustadt, Esq.
October 5, 2025
10 min read

Injured in an accident? Understand your rights, the claims process, statute of limitations, and what compensation you may be entitled to under California law.

Personal injury law exists to provide compensation to individuals who have been harmed due to someone else's negligence or intentional actions. If you've been injured in California, understanding your rights and the claims process can help you pursue fair compensation for your losses.

Types of Personal Injury Cases

Personal injury law encompasses a wide range of situations where one person's actions or negligence causes harm to another.

Motor vehicle accidents represent the most common type of personal injury claim, including car accidents, motorcycle accidents, truck accidents, and pedestrian accidents. California follows a fault-based system for auto accidents, meaning the at-fault driver's insurance typically covers damages.

Premises liability cases arise when property owners fail to maintain safe conditions, resulting in injuries to visitors or tenants. Common examples include slip and fall accidents, inadequate security leading to assault, swimming pool accidents, and dog bites.

Medical malpractice occurs when healthcare providers deviate from accepted standards of care, causing patient harm. These cases are complex and require expert testimony to establish the standard of care and how it was breached.

Product liability claims involve injuries caused by defective or dangerous products, whether due to design defects, manufacturing defects, or failure to provide adequate warnings.

Workplace accidents may give rise to both workers' compensation claims and third-party personal injury claims, depending on the circumstances.

Establishing Liability: The Elements of Negligence

To succeed in a personal injury claim based on negligence, you must prove four essential elements.

Duty of care establishes that the defendant owed you a legal obligation to act with reasonable care. For example, drivers owe other road users a duty to operate their vehicles safely, property owners owe visitors a duty to maintain reasonably safe premises, and doctors owe patients a duty to provide competent medical care.

Breach of duty requires showing that the defendant failed to meet the applicable standard of care. This might involve a driver running a red light, a property owner failing to repair a known hazard, or a surgeon making a preventable error during a procedure.

Causation connects the defendant's breach to your injuries. You must demonstrate that the defendant's actions or omissions actually caused your harm. California applies the "substantial factor" test—the defendant's conduct must be a substantial factor in bringing about your injury.

Damages represent the actual harm you suffered, including medical expenses, lost wages, pain and suffering, and other losses. Without demonstrable damages, there is no personal injury claim, even if negligence occurred.

California's Statute of Limitations

Time limits for filing personal injury lawsuits are strictly enforced in California. Missing these deadlines typically means losing your right to pursue compensation entirely.

For most personal injury cases, you have two years from the date of injury to file a lawsuit. This includes car accidents, slip and falls, dog bites, and assault and battery.

Medical malpractice claims have a more complex timeline: one year from when you discovered (or reasonably should have discovered) the injury, or three years from the date of injury, whichever comes first.

Claims against government entities have much shorter deadlines. You must file a claim with the appropriate government agency within six months of the incident. If the claim is denied, you then have six months to file a lawsuit.

Wrongful death claims must be filed within two years of the death, not necessarily the date of the incident that caused the death.

Certain circumstances can extend or "toll" these deadlines, such as when the injured party is a minor or when the defendant fraudulently conceals their wrongdoing. However, you should never rely on these exceptions—consult with an attorney as soon as possible after an injury.

Types of Damages Available

California law allows injured parties to recover several categories of damages.

Economic damages compensate for financial losses that can be calculated with reasonable precision, including past and future medical expenses, lost wages and loss of earning capacity, property damage, and costs of household services you can no longer perform.

Non-economic damages address intangible harms that don't have a specific dollar value, such as pain and suffering, emotional distress, loss of enjoyment of life, loss of consortium (impact on relationships), and disfigurement or permanent disability.

California does not cap non-economic damages in most personal injury cases. However, medical malpractice cases are subject to a $250,000 cap on non-economic damages under the Medical Injury Compensation Reform Act (MICRA), though this cap may be subject to change through legislation or ballot initiatives.

Punitive damages may be awarded in cases involving malicious, oppressive, or fraudulent conduct. These damages are designed to punish the defendant and deter similar conduct, rather than to compensate the victim. Punitive damages are relatively rare and require clear and convincing evidence of reprehensible conduct.

Comparative Fault in California

California follows a "pure comparative negligence" system, which can significantly impact your recovery. Under this system, your compensation is reduced by your percentage of fault, but you can still recover even if you were partially responsible for the accident.

For example, if you were injured in a car accident and awarded $100,000 in damages, but the jury finds you 30% at fault, you would receive $70,000. This system differs from some states that bar recovery entirely if you're more than 50% at fault.

Insurance companies often try to assign as much fault as possible to the injured party to reduce their payout. Having an experienced attorney who can effectively counter these arguments is crucial.

The Claims Process

Understanding the typical progression of a personal injury claim can help you navigate the process more effectively.

Immediate aftermath requires seeking medical attention immediately, even if injuries seem minor. Some injuries don't manifest symptoms right away, and delayed treatment can both harm your health and weaken your claim. Document the scene if possible with photographs, witness contact information, and detailed notes about what happened.

Initial investigation involves your attorney gathering evidence, including medical records, accident reports, witness statements, and expert opinions. This investigation forms the foundation of your claim.

Demand and negotiation begins when your attorney sends a demand letter to the at-fault party's insurance company, outlining liability and damages. Most personal injury cases settle during this negotiation phase, avoiding the time and expense of trial.

Filing a lawsuit becomes necessary if settlement negotiations fail. Even after filing, settlement remains possible and common. Many cases settle during the discovery process or mediation.

Trial occurs if the case doesn't settle. At trial, both sides present evidence and arguments, and a jury (or sometimes a judge) determines liability and damages.

Working with Insurance Companies

Insurance adjusters represent the insurance company's interests, not yours. They're trained to minimize payouts, and their initial settlement offers are often far below the true value of your claim.

Common insurance company tactics include requesting recorded statements (which can be used against you), offering quick settlements before you understand the full extent of your injuries, disputing liability or the severity of injuries, and delaying the process to pressure you into accepting a low offer.

You are not required to give a recorded statement to the other party's insurance company. Politely decline and refer them to your attorney. Be cautious even when dealing with your own insurance company—while you typically have a duty to cooperate with your insurer, having an attorney guide these interactions protects your interests.

When to Hire an Attorney

While minor injury claims might be handled without an attorney, you should seriously consider legal representation if your injuries are severe or permanent, liability is disputed, multiple parties are involved, the insurance company denies your claim or offers an inadequate settlement, or the case involves a government entity, medical malpractice, or product liability.

Most personal injury attorneys work on a contingency fee basis, meaning they only get paid if you recover compensation. The fee is typically a percentage of your settlement or award (commonly 33-40%). This arrangement allows injured parties to access quality legal representation without upfront costs.

Protecting Your Claim

Several actions can strengthen your personal injury claim and avoid common pitfalls.

Follow medical advice by attending all appointments, following treatment plans, and completing prescribed therapy. Insurance companies scrutinize gaps in treatment as evidence that injuries aren't serious.

Document everything including medical treatments and expenses, time missed from work, how injuries affect your daily life, and all communications with insurance companies.

Be careful on social media. Insurance companies regularly monitor claimants' social media accounts. A photo of you smiling at a family gathering can be misrepresented as evidence that your injuries aren't severe. The safest approach is to avoid posting about your accident, injuries, or activities during the claims process.

Don't discuss fault at the accident scene or with insurance adjusters. Stick to facts when reporting the incident, and let your attorney handle discussions of liability.

Preserve evidence such as damaged property, clothing worn during the accident, and photographs of injuries as they heal.

Moving Forward

Personal injury claims can be complex, but understanding your rights and the process empowers you to make informed decisions. California law provides important protections for injured parties, but successfully navigating a claim requires attention to detail, patience, and often professional legal guidance.

If you've been injured due to someone else's negligence, focus first on your medical recovery. Then, consult with an experienced personal injury attorney who can evaluate your case, explain your options, and fight for the compensation you deserve. With proper legal representation and a solid understanding of your rights, you can pursue fair compensation while focusing on your recovery.

About the Author

Jeffrey B. Neustadt, Esq. has been practicing law in the San Francisco Bay Area for over 50 years. His practice focuses on civil, criminal, and family law. Jeffrey is admitted to the California State Bar (#57889) and graduated from Boston College Law School.

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